Returns & Exchanges

At Mary Jane's Headquarters, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unused items in their original packaging.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Carefully pack the unused items in their original product packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Ship the Item

Attach the provided return label or ship the package to our headquarters using a trackable shipping service to ensure safe delivery.

4

Receive Your Refund

Once our warehouse inspects and approves the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing